In the drivers seat

IMG_3280At 19 years old, Shantelle Moses is currently working full-time as a Junior Office Administrator in a busy New Plymouth office. Getting there took determination and perseverance, this is her story.

Shantelle was working in a New Plymouth fashion store but really wanted to work in an office. “I wanted to get experience in administration and had been applying for jobs for about a year without success, so I started looking at courses that would give me the skills employers were looking for.”

She discovered the ICDL programme, which was being offered for free through the Community Computer Access Centre (CCAC). “It was a free course and I could gain a qualification that would help me get an administration role, so I went for it,” explains Shantelle.

Still working part-time the online ICDL programme was flexible enough to allow her to study around her work hours. “I liked the way the course was structured, it made it easy to do it at my own pace,” says Shantelle.

“I didn’t do well at school, I have dyslexia and that made it hard. But I felt really supported by Nigel and Brett [trainers at the centre] who helped make this learning experience a really positive one”.

Gaining the ICDL Certificate in Word Processing and Spreadsheets gave Shantelle more confidence to apply for office jobs, “I vamped up my CV adding the ICDL Certificate and went out there and pushed myself. The ICDL made me feel like I had the right knowledge and skills for the job.”

Shantelle participated in multiple trials over a two-month period competing with other keen prospects. Her commitment paid off in October 2014 when she clinched the Office Adminstrator role over 100’s of other eager applicants.

One of her friends was so inspired by what Shantelle had achieved, she is taking a similar pathway and has recently enrolled into the ICDL programme.