Frequently Asked Questions

For answers to Frequently Asked Questions about the ICDL programme click on the links below.

If you can’t find the answer you are looking for, feel free to contact one of our friendly staff  – details on the Contact Us page.

“What is ICDL?”
ICDL is an internationally recognised certification that enables people to certify their computer skills to an internationally recognised standard. Initially it stood for the International Computer Driving Licence, but International Certificate of Digital Literacy describes it better.
“What is ECDL?”
ECDL is the name given to the ICDL programme in Europe.
“What is an ICDL Profile Certificate?”
You can obtain an ICDL Profile Certificate when you’ve completed the mix of modules that you choose; these modules successfully passed are then listed on your ICDL Profile Certificate.
“Can I complete a module in a different location from where I started?”
Yes. Each candidate is given a unique Candidate Registration Number (CRN). This number allows a candidate to complete their ICDL certification at any ICDL Accredited Test Centre worldwide.
“What amount of training is required to prepare for ICDL examinations?”
There is no set recommended number of teaching hours as this will be dependent on the needs of an individual candidate.
“How much does the training cost?”
The exact cost for training is set by the ICDL Accredited Test Centre itself. Recommended Retail Prices are shown on ICDL modules – your Options page. Please contact your test centre directly for local pricing.
“What is the grade required to successfully pass each module?”
The pass mark is 75% for all modules.
“If I fail a module, when can I re-sit the test?”
You can re-sit the test at the next available time at your chosen ICDL Accredited Test Centre (please contact your local test centre as additional fees will be required).
“How much do the tests cost?”
The exact cost for testing (and for training, if needed), is set by the ICDL Accredited Test Centre itself. Recommended Retail Prices are shown on ICDL modules – your Options page. Please contact your test centre directly for local pricing.
“Where can I complete my ICDL training tests?
At any ICDL Accredited Test Centre. While most ICDL Accredited Test Centres provide both training and testing, some provide testing only.
“How are candidates tested?”
Candidates are tested in examination conditions supervised by an ICDL Accredited Tester. Test centres use automated test systems to assess the candidates performance on completion of each test. Automated Tests provide immediate feedback to both the centre and the candidate. Candidates must complete one test for each module.
“Do I have to undergo training prior to taking the tests?”
If a candidate feels that he/she will be able to meet the criteria for the tests as set down in the Syllabus he/she can take the tests without the need for training. However, you should be sure that you are ready before sitting the tests.
“When can I start the ICDL?”
You can start the ICDL at any time by contacting any of the ICDL Accredited Test Centres near you. You are encouraged to undertake training at an ICDL Centre if required. Once you are ready, you may take a test for any of the modules in any order you choose. This may be subject to training or testing schedules set by each test centre.
“What are Recommended Profiles?”
ECDL Foundation and ICDL recommend certain combinations of modules as globally applicable standards in digital proficiency.  These are the ICDL Base, ICDL Standard and ICDL Advanced recommended profiles.  In New Zealand you are free to choose modules to create your own training profile.
“Is training compulsory?”
No. If you believe that you already have appropriate IT skills and are sufficiently experienced, candidates can register i.e. purchase a Candidate Registration Number (CRN) and start to take the certification tests. Everyone will have various levels of knowledge and experience and many want to undergo training for the areas where their background may be inadequate. It is recommended that candidates review the ICDL syllabus for more detailed information on the modules and the knowledge needed to pass them.
“How do I get a copy of the ICDL Syllabus?”
The syllabus for every ICDL module is available for download from the Programme section of this site.
“What are Diagnostic Tests?”
Diagnostic Tests allow a candidate to go through the testing environment in the same setting as the certification test and assess a candidate’s understanding of the particular ICDL module. We recommend a passing rate of 80%+ for the diagnostic test before a candidate is encouraged to sit for the actual ICDL certification test.